Transactions Policy

Payment Policy

Last updated: October 2026

At Amelia & Ashleigh, we prioritize safe and reliable payment processing. All transactions placed through our website are handled through secure payment systems that comply with recognized international security standards.

Accepted Payment Methods

We accept Mastercard, Visa, Google Pay, Apple Pay, and Shop Pay. Available options may vary by location.

Payment Process

Customers select a payment method during checkout, are redirected to a protected environment, enter details securely, and receive email confirmation after processing.

Security Measures

All transactions are transmitted through SSL-encrypted connections. We do not retain complete credit card data on our servers, and rely on certified payment providers that comply with international security requirements, including PCI-DSS standards.

Failed Payments

If a transaction declines, try an alternative payment method, verify your details, or contact your bank before reaching out to our support team.

Currency

All product prices on our website are displayed and charged in Australian Dollars (AUD). Currency conversion fees may apply depending on your financial institution.

Company Information

  • Store Name: Amelia & Ashleigh

  • Website: https://ameliaashleigh.com

  • Email: info@ameliaashleigh.com

  • Phone: +61 480 008 191

  • Business Address: (Please note: This is a business/office address only and NOT a return address. Unsolicited returns sent to this address will not be accepted. Please contact customer service for return instructions.)

    Harmkoningstraat 40

    7742 LT Coevorden

    The Netherlands

Customer Service Hours:

    • Monday to Friday: 9:00 AM – 6:00 PM (Sydney time, AEST/AEDT)

    • Saturday & Sunday: Closed